To send us the device, media, and data (b) to have the data recovered using the Services (c) to receive You warrant that that the data on your device is legal and that you have the unrestricted legal right (a) You are the legal owner or the authorized representative of the legal owner of the device, media, and data. You represent to Seagate that you are of the legal age of majority in your state or country of residence. To receive such communications via regular mail. Your secure account and sent via e-mail to the address you provide to us unless you request, in writing, You are authorizing Seagate and its employees, agents, and delegates to conduct testing, evaluation, access, recovery attemptsĪnd processing of each data storage device or data storage media that you submit to us.Īll communications relating to your request, including cost estimates and invoices, will be available on our web site in To the extent possible, you should attempt to back up any available data before submitting it to us. To recover the data may result in damage to the device, media, or data, and may even render any data unrecoverable. We do not guarantee that any data will be recovered. We will provide reasonable efforts and the application of our existing We cannot and do not promise any particular results. NOTE: USB external hard drive devices the media casings are removed during the recoveryĭisposal of Abandoned Device, Media or Data after 60 Days: Any device, media, or data left with us without full payment after 60 days from the date of our receipt willīe disposed of in our discretion and you release Seagate from any obligation of confidentiality related Return of Original Media: Regardless of the outcome of the recovery work, if you want your original data storage device returned we Unsuccessful Recovery Effort: If we are unable to recover any data, we will inform you accordingly and not charge you for the Services Please see rate structure for the costs of these two options Return your data to you on an external drive. Options for Recovered Data: If applicable, you have two options to receive your recovered data (1) We will establish a temporaryĬloud account under which your recovered data will be available to you for sixty (60) days or (2) we will We will not release your data to you until you have paid for the Services and relatedĬosts (including, without limitation, applicable service fees, material costs, new media costs, and shipping Successful Recovery Effort: If we are able to successfully recover data, we will notify you using the contact information you have provided The importer of record and will be solely responsible for import fees, taxes and other associated costs. Sent to any one of our recovery labs around the world in our sole discretion. In addition, you understand and agree that your device or media may be You agree to pay the fee quoted and authorize us to charge your credit card for such amount if we are able By submitting your device and payment information, Processes and use reasonable efforts to recover your data. Information (or other payment method approved by us), and we will apply our existing technology and standard Us, we will provide you with a cost estimate for the actual recovery work and Services.Īuthorization of Recovery: If you accept the cost estimate, submit your data storage device or media to us along with your credit card

Here isĮvaluation Fee and Effort: Upon payment of a non-refundable evaluation fee (if applicable), you may submit your data storageĭevice or media to us, and we will use reasonable efforts to determine whether any data on your data storageĭevice or media is recoverable using our existing technology and processes (which has limitations - not allĬost Estimate: By answering a few questions about your data storage device on our online quotation form, or by calling Or by calling us at the telephone numbers available at. De Anza Blvd, CupertinoĬa 95014 (“Seagate” or “we”), your device or media for us to evaluate or use our free cost estimator online If you are in need of Services, you can either send us, Seagate Technology LLC, with offices at 10200 S.

The applicable Seagate company and representatives to perform the Services. Following receipt of a data recovery case submission under these terms Seagate will designate with offices at 7000 Ang Mo Kio, Avenue 5, 569877, Seagate Singapore International Headquarters Pte. Offices at Koolhovenlaan 1, 1119NB Schiphol-Rijk, The Netherlands. The Middle East, or Africa (collectively “EMEA”) “Seagate” means Seagate Technology (Netherlands) B.V. Provided by Seagate Technology LLC, with offices at with offices at 10200 South De Anza Boulevard, Cupertino,ĬA 95014, and its affiliated companies (“Seagate”, “we”, “us” or “our”). The following terms and conditions (“Terms”) govern your ordering, purchase, or receipt of data recovery services (“Services”)

Seagate Data Recovery Services Terms and Conditions

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